ELCAN Optical Technologies is a global company with many points of customer contact. If you are unsure who to contact initially, please email us at info@ELCAN.com and your inquiry will be forwarded.

Alternatively, the directory below can be utilized to determine your correct contact for the Richardson facility..

Responding to your questions and concerns is very important to us. ELCAN Optical Technologies attempts to respond in an open, timely and courteous manner. To this end we have adopted a formal policy covering the timeliness of our response to email enquiries, which is outlined below.

Our Privacy Policy details how your Personally Identifiable Information is handled by ELCAN Optical Technologies. Our email response policy is to respond to all email questions and concerns within five business days. If it is not possible to provide a full response within five business days we will email you, within this timeline, to provide you with a likely timeline for response. If you require a more urgent response, please contact us by telephone.If you do not receive a response within five business days, please let us know by contacting our webmaster.